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Anonymous User
Not applicable

Reinstate now tv

I have 2 x nowtv sticks. One was in my ex’s name (living room tv) one in my name (bedroom) My ex cancelled the one in his name. I want it reinstating please in my name

3 REPLIES 3
Mark_Weinreb
Legend 5
Legend 5

Simple, @Anonymous User factory reset your ex’s Now tv stick to remove all traces of his account, then set it up putting in your account details. Job done.

Anonymous User
Not applicable
Thanks for getting back to me

Sorry how do I do that pls? Won’t I need his email/password
Mark_Weinreb
Legend 5
Legend 5

Hi, @Anonymous User No you won’t need his account details.

 

With the stick plugged into the tv and power, press and hold the reset button on the side of the stick for a few seconds until it restarts. That should perform a factory reset.