I recently purchased the sky sports pass with Boost, and I am using a NowTV Stick. The quality was a little below my expectations considering it's 1080p 50fps (it looks noticeably worse than BT and Amazon).
Upon a little investigation I noticed that it wasn't a problem with the sharpness, but rather that there was a subtle pattern overlay/watermark on the picture that was making it look patchy and artefacted.
I then noticed that when I pause and unpause, the overlay can be seen clearly (it then fades after a few seconds, but not completely).
This picture shows what I mean (towards the bottom half):
It seems to happen on all the football channels, I checked Netball out of curiosity and it didn't happen there. It also doesn't happen when I stream from the NowTV app. I know its not my TV as I stream plenty of other stuff without this.
Is this pattern familiar to you guys? Is it some kind of anti-piracy measure? I would understand if that was the case but it's visibly affecting my streaming quality. Even the 720p feed casting from the iPhone app would be superior to what I've currently got if the framerate weren't so poor.
Anything I can try?
I have the exact same issue when watching the football lastnight.
I have a Now TV box black 4K to a LG OLED TV.
This was the first time i had paid for the new NOWTV boost feature as well. I was struggling to see any improvements of 720p resolution. Possibly because of the patterned overlay ?
The BT Sports app on Xbox looks so much better than this and im not having to pay extra £3.00 a month for a boost.
Any help/advice would be great.
can confirm it's still the case with the premier league football this evening.
the overlay is still there, i'm pretty sure that's the main cause of the poor quality. it's the most noticeable on the big green areas of the pitch, which look really poor. close ups with minimal motion by contrast look good. but there's no noticeable improvement over the 720p app casting, except for the framerate.
either way it's night and day vs the match I watched earlier on BT Sport, which looks like true 1080p.
Are you using a Now TV stick?
Usually doing a factory reset to the device can squash bugs on the system and get it to work again.
Can think of two suggestions.
1. Delete and reinstall the app
2. Unplug your router for a couple of minutes and turn back on
If they fail, report the fault with Now TV staff. Best option to send an email so you can provide screenshots.
Liverpool v City reception breaking up last 10 minutes of first half - unwatchable
studio adverts all OK - clearly the signal from the ground
THIS HAPPENS REGULARLY ON BIG GAMES - TOTALLY UNACCEPTABLE