I recently purchased the sky sports pass with Boost, and I am using a NowTV Stick. The quality was a little below my expectations considering it's 1080p 50fps (it looks noticeably worse than BT and Amazon).
Upon a little investigation I noticed that it wasn't a problem with the sharpness, but rather that there was a subtle pattern overlay/watermark on the picture that was making it look patchy and artefacted.
I then noticed that when I pause and unpause, the overlay can be seen clearly (it then fades after a few seconds, but not completely).
This picture shows what I mean (towards the bottom half):
It seems to happen on all the football channels, I checked Netball out of curiosity and it didn't happen there. It also doesn't happen when I stream from the NowTV app. I know its not my TV as I stream plenty of other stuff without this.
Is this pattern familiar to you guys? Is it some kind of anti-piracy measure? I would understand if that was the case but it's visibly affecting my streaming quality. Even the 720p feed casting from the iPhone app would be superior to what I've currently got if the framerate weren't so poor.
Anything I can try?
I have the exact same issue when watching the football lastnight.
I have a Now TV box black 4K to a LG OLED TV.
This was the first time i had paid for the new NOWTV boost feature as well. I was struggling to see any improvements of 720p resolution. Possibly because of the patterned overlay ?
The BT Sports app on Xbox looks so much better than this and im not having to pay extra £3.00 a month for a boost.
Any help/advice would be great.
can confirm it's still the case with the premier league football this evening.
the overlay is still there, i'm pretty sure that's the main cause of the poor quality. it's the most noticeable on the big green areas of the pitch, which look really poor. close ups with minimal motion by contrast look good. but there's no noticeable improvement over the 720p app casting, except for the framerate.
either way it's night and day vs the match I watched earlier on BT Sport, which looks like true 1080p.
Folks I've got this exact issue and I am using an Amazon 4k Firestick. My bandwidth is always good and I have no issues with other football apps like BT or Premier. Has anyone ever found a resolution for this issue? It's driving me wild. I pay a lot of money for this privelidge and it's absolutely terrible quality because of this camouflage overlay.
Hi @Anonymous User
There are a few threads on the Community about picture noise artefacts when watching Sky Sports over the last 24 months such has the camouflage effect, fog or mist or marco blocking noise on the background where i have inputted on a few of them myself.
I believe they are all related and just a different description on what the customer sees when watching Sky Sports with NOW.
Unfortunately i don't know the answer, where NOW will blame your internet connection which is not the case.