Hi. I'm having issues trying to activate my smart stick.
I got to the point where I entered the on screen code into my now tv account on my computer and now all I'm getting on the tv is "oops something went wrong. There's a problem loading the next page. Hit the back button on your remote and try again"
Hitting the back button takes me back to the 'Get Started' page. If I select get started, I continually get the above message.
I've tried rebooting my modem and de-powering the TV to no avail.
Solved! Go to Solution.
Was on live chat and they said the same, reset and only connect one device to the wifi but doesn't fix the problem. No help what so ever from customer service.
I am having problems as well. I had an online chat with the help centre and they're going to email me back, but while I was on the website a red message came up to say they're aware of a fault for people setting up at the moment. They're working to fix it.