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Sammyc74
Advocate

Only 1 tv will work

Hi everyone

My now tv was working fine yesterday but today I can only watch it on 1 tv at a time..its tells me my viewing has stopped because I'm streaming simultaneously on the max number of devices to watch on my tv my mum needs to turn hers off.

I only use to tvs for now tv....help would be appreciated..thanks

 

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gavs82008
Legend 5
Legend 5

Re: Only 1 tv will work

@Sammyc74 

Do you have boost by any chance?

 

If not then that is your reason why you can’t view NOW on more than one device.

 

https://help.nowtv.com/article/maximum-number-of-simultaneous-streams

 

As of July19th NOW changed the number of streams down to 1 from 2 for those who don’t have Boost.

View solution in original post

3 Replies
gavs82008
Legend 5
Legend 5

Re: Only 1 tv will work

@Sammyc74 

Do you have boost by any chance?

 

If not then that is your reason why you can’t view NOW on more than one device.

 

https://help.nowtv.com/article/maximum-number-of-simultaneous-streams

 

As of July19th NOW changed the number of streams down to 1 from 2 for those who don’t have Boost.

View solution in original post

Sammyc74
Advocate

Re: Only 1 tv will work

Hi

I went to quit now tv last month but was given a discount to make me stay. Then the other day I had a email to stay I don't have the boost anymore.

So do I have to pay extra to get boost.

 

Thanks

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gavs82008
Legend 5
Legend 5

Re: Only 1 tv will work

@Sammyc74 

To get Boost you’ll be able to get a 7 day free trial, then it’s £5 a month.

 

https://help.nowtv.com/article/what-is-now-boost

 

Currently I’m on offer for £1 which ends next month. So just try to “cancel” boost and you’ll get discounts.

 

With boost you’ll also get more features than just 3 streams. Have a nosy at the link to see what you can get with boost.

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