05-01-2022 21:11
Batteries in our remote last about a week (watching tv about 1-2 hours in total). I have seen multiple posts on Internet saying remote is on wifi and it's expected, etc. But I don't belive this at all. Completely unacceptable. Is this a fault, or expected?
Second question. Is there an alternative solution as this is going in bin. Spent enough on batteries to by a TV by this stage. Must be able to use remote, only for netflix and youtube (must not be based on similar hardware)
Thanks.
05-01-2022 21:19 - edited 05-01-2022 21:21
Hi @Jonb1976
A week use of batteries seems short to me.
The batteries on both my NOW Stick and Roku Stick Plus, where both remotes operate over wifi rather than IR or Bluetooth lasts about 4 to 6 weeks for me.
Where my Amazon Fire Stick which the remote runs over Bluetooth, the batteries last around 6 months.
If you want to keep the NOW Stick and don't want to keep replacing the batteries, maybe consider the free Roku Remote App that you can download on your smartphone.
Or see if you can get a refund from the Retailer if purchased within the last year or so.
I am more old school and much perfer a physical remote supplied by the streaming device manufacturer, rather then using an App from my phone.
13-01-2022 6:47
I'm the same. Don't want to use the phone (it's actually for sons room).
06-01-2022 19:37
That’s way too short, and you have a faulty remote.
Is it warm to the touch? There’s a short in there somewhere, not a dead short, but a short across a low resistance path.
Contact Now for a replacement remote, or a whole new remote and Stick, or a refund you can put towards a Roku or Amazon Stick.
Alternatively, run it on rechargeables 😛
13-01-2022 6:48
I ended up just binning. Brought an amazon fire stick. Works well.
18-02-2022 21:08
INSTALL on you phone "Roku - Official Remote Control" and control from your device. Works for both Apple and Android phone.
18-02-2022 21:10