28-08-2021 9:44
Hi All,
I have a NowTV stick which i have had for a couple of years now. It has been well used being our main entertainment device but over the past month or so we have been getting an increasing buffering on it.
I know that it isn't the broadband as we are getting 250mbps and all other devices are working extremely efficiently (including netflix which is built into the TV itself) so I can only conclude that the NowTV stick is old and running into issues.
Has anyone experienced this? is it expected?
I am paying for Sports/Movies/Entertainment and have done so consistently for 2 years so a bit perplexed to have to buy a new device on top of that.
Keen to hear others thoughts or anyone who has had similar experiences
Mark
28-08-2021 13:00
@Anonymous User
Do you happen to know which Wi-fi channel your connected to with the stick?
Is it 2.4ghz or 5ghz?
Have you tried unplugging your router?
Doing a factory reset to the stick?
https://help.nowtv.com/article/hard-factory-reset-now-box-stick