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Anonymous User
Not applicable

Now tv stick

I’m trying to set up my now tv stick. I have gone through the set up process on my tv up to the voucher code which is displayed. It then directs you to www.nowtv.com/tv to redeem the code. This link goes to a page which will not display. I can now not go passed this set up page on the stick. I am with Virgin broadband. 

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

There seems to be more reports than usual of this happening today compared to the norm.

 

I wonder if there is an issue at NowTV's end ?

 

See if using a Private Window or Incognito mode on your internet browser when going to the nowtv.com/tv webpage makes any difference.

 

If still no joy, see if nowtv live chat can assist.

 

Link below to live chat.

 

https://help.nowtv.com/contact-us/managing-my-devices