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Anonymous User
Not applicable

Now tv stick poor download speed

Hi All, 


I have tried the boards but having no luck solving this so far. 


My now tv stick has always been a poor relation to my roku boxes and seems to have issues playing. 


While my wireless connection is good - excellent, the Internet download speeds are poor and nothing can play as a result. It only is the stick that has download/playback issues.


Its defaulting to channel 11. Within the basic settings, I can't seem to resolve this.


Does anybody have any suggestions to improve the speeds?


Thank you. 

1 Reply
Legend 5
Legend 5

Hi @Anonymous User 


Have you more than one television in the home to test the NOW Stick on with regards to wifi performance ?


Have you tried going into your Router settings and change the wifi channel ?


If your Router is dual band, then try both 2.4ghz and 5ghz with the Stick.


Should you have a short fly lead HDMI extender cable (like you get with a Amazon Fire Stick) then try that with the NOW Stick.


Should you be drawing power for the Stick on a USB port on your television, then try the supplied power adapter that was supplied with the Stick.