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Anonymous User
Not applicable

Now tv stick not arrived

I ordered a TV stick on 29th April - payment of £24.99 taken on that day but i have not received the stick - I have also not received a confirmation email to the account addresss and as such i do not have access to a tracking number to check if it is just delayed or midding etc - any ideas?

2 Replies
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Anything mentioned under My Account > Orders & Appointments or Message Centre when logged in on here ?

 

Because live chat (usual point of contact) is closed due to Covid-19, then maybe try this email on the screen shot below.

 

Don't know the response time NowTV will take due to Covid-19 if you drop them an email.

 

youdoodle-2020-05-11T14-12-50Z.jpg

 

Anonymous User
Not applicable

thanks for the reply - i will give that a go!!