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Charlesc1
Mentor

Now tv smart stick

As a Now customer ( broadband and calls) can I get a free Now smart stick?

6 REPLIES 6
Saint1976
Elite 3

@Charlesc1 the short answer, no.

 

Now no longer manufacture/sell their own devices so you need purchase a third party device for watching NowTV. 

 

Amazon Fire Stick or a Roku device are the most commonly used.

Charlesc1
Mentor
Thank you for your reply. I've tried my fire stick but i can't download an
app, either from the app store or side loaded.

gavs82008
Legend 5
Legend 5

@Charlesc1 

Which fire stick do you have?

 

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now

 

  • Amazon Fire TV: 2nd generation (2015), 3rd generation (2017)
  • Amazon Fire TV Stick: 2nd generation or later, Fire TV Stick 4K & 4K Max, Fire TV Stick Lite, Fire TV Stick Basic Edition
  • Amazon Fire TV Cube: 2nd generation (2019)
  • Amazon Fire TV Edition Soundbars: Nebula Soundbar (2019)

 

The app your looking for is NOW not Now TV. 

Is your Amazon account based in the UK?

FYI that I do not work for NOW, just a NOW customer trying to help
Charlesc1
Mentor
My fire stick is a 1st gen.

gavs82008
Legend 5
Legend 5

@Charlesc1 

Then that is why, first gen Fire Sticks aren't supported for NOW.

 

You'll find Amazon are doing a deal for its newer gen fire sticks. 

FYI that I do not work for NOW, just a NOW customer trying to help
RoyB
Legend

@Charlesc1 

 

Don’t worry about missing out on the Sticks Now no longer offer.

 

They never were free, whether you were a broadband customer or not.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.