cancel
Showing results for 
Search instead for 
Did you mean: 
BlackCountryLas
Advocate

Now TV wont work after upgrading

I have gone through the update process through the HDMI port and the stick and it picks up the internet connection, but once updated just stays on the blue page with the Now TV logo and won't go to the home page. Fine up until 6 weeks ago.

Any ideas. It's like it's there but won't kick in.

0 Thanks
Reply
4 Replies
gavs82008
Legend 5
Legend 5

Re: Now TV wont work after upgrading

@BlackCountryLas 
As a suggestion set the stick back to factory settings 

0 Thanks
Reply
SparkeJukes
Observer

Re: Now TV wont work after upgrading

I tried to Factory reset mine and It's made no difference it still stays on the blue now tv screen loading nothing else. 

0 Thanks
Reply
gavs82008
Legend 5
Legend 5

Re: Now TV wont work after upgrading

0 Thanks
Reply
schnapps
Legend 5
Legend 5

Re: Now TV wont work after upgrading

Hi @SparkeJukes 

 

Have you a second TV in the home to temporary test the NOW Stick on ?

 

Also i am assuming you have plugged the Stick directly into the HDMI port on the television and not using an external HDMI switcher box.

 

Also a good idea to use the adaptor mains plug that came with the Stick to temporary see if it will get past the loading screen page if using power off the USB port on your television or vice versa.

 

Also maybe try a reboot on your Router as well.

0 Thanks
Reply