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Now TV smart stick replacement remote

Does anyone know how I can replace the remote (the one with yellow buttons) as mine has suddenly stopped working a week ago. In fact only the home button works on it but nothing else. 

I am controlling it with the Roku remote control app on my phone but ideally would like a replacement.  I have looked everywhere but can’t seem to find a replacement.


I have tried all troubleshooting and chatted to the online chat which was a waste of time as they directed me to Sky accessories who don’t do these.


Can anyone help?

2 Replies
Legend 5
Legend 5


Try setting the stick back to factory settings.

You might have luck with eBay. However NOW no longer manufacture their own devices so you’ll be lucky to get a replacement.


My recommendation is to get an Amazon fire stick.

FYI that I do not work for NOW, just a NOW customer trying to help



I really didn’t want to go down that route as I will need to reinstall all the apps I’m using.


I think this is the year to invest in a new Smart TV lol.


Thanks for replying.