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Anonymous User
Not applicable

Now TV smart stick replacement remote


Does anyone know how I can replace the remote (the one with yellow buttons) as mine has suddenly stopped working a week ago. In fact only the home button works on it but nothing else. 

I am controlling it with the Roku remote control app on my phone but ideally would like a replacement.  I have looked everywhere but can’t seem to find a replacement.

 

I have tried all troubleshooting and chatted to the online chat which was a waste of time as they directed me to Sky accessories who don’t do these.

 

Can anyone help?

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

Try setting the stick back to factory settings.

https://help.nowtv.com/article/hard-factory-reset-now-box-stick

You might have luck with eBay. However NOW no longer manufacture their own devices so you’ll be lucky to get a replacement.

 

My recommendation is to get an Amazon fire stick.

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

@gavs82008 

 

I really didn’t want to go down that route as I will need to reinstall all the apps I’m using.

 

I think this is the year to invest in a new Smart TV lol.

 

Thanks for replying.