Now TV Stick No connection cut out

[Smartsticksared]

I own 2 now tv smart sticks with remote (yellow plus).

Both lately over the past 2 weeks keep cutting off mid tv.

States theres no internet.

Few seconds later is says restored. And you have to find the thing you were watching and click on it again.

But it happens frequent.

Ive seen it happen at a friends house too in the same time period on their same now tv stick.

However when streaming outside the box there is 0 issues.

It cant be all our now tv sticks are faulty.

Is there more to it than that? Are these sticks not supported and now are facing constant issues.

Never had it before until recently.

Tried all the troubleshooting steps. Resets. Updates. Turning off router. Etc.

Does anyone have any similiar experiences.

Its frustrating as its the remote that made me buy the sticks. 

Also annoying when it happens during live sport.

Livechat was a waste of time.

[gavs82008]

@Smartsticksared 

When you say reset is this a factory reset?

https://help.nowtv.com/article/hard-factory-reset-now-box-stick

Otherwise personally I’d bin the two sticks and replace them with much more reliable devices like Amazon fire or Roku sticks.

[RoyB]

@Smartsticksared @gavs82008 

Beware of the issue where after factory resetting a Now Stick, it will want you to buy a membership to resume using it.

I do not know how you overcome this 😢