19-12-2021 12:48
I have re-subscribed to NOW after a 6 month gap. My TV is displaying a message that the App is out of date and to press ' * ' five times and select 'Settings'. Pressing ' * ' or any other key does not do anything.
19-12-2021 13:08 - edited 19-12-2021 13:10
Hi @Anonymous User
I would try step 6 in this linked NOW help article below.
https://help.nowtv.com/article/troubleshooting-now-box-stick
If that doesn't work, try a full factory reset on your NOW Stick by holding in the small reset button on the Stick for around 15 seconds whilst both the Stick and Television is powered on.