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Anonymous User
Not applicable

Now Stick

I have re-subscribed to NOW after a 6 month gap. My TV is displaying a message that the App is out of date and to press ' * ' five times and select 'Settings'. Pressing ' * ' or any other key does not do anything.

 

 

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

I would try step 6 in this linked NOW help article below.

 

https://help.nowtv.com/article/troubleshooting-now-box-stick 

 

If that doesn't work, try a full factory reset on your NOW Stick by holding in the small reset button on the Stick for around 15 seconds whilst both the Stick and Television is powered on.