04-11-2022 17:50
I have moved my TV so I can longer use the smart box.
do you know what smart stick I need and where to buy it please?
04-11-2022 17:53
NOW no longer sell devices. Although if you have one already I am not sure why it it wouldn't work if you have simply moved your TV?
Alternatives are available such as from Amazon, or Roku.
04-11-2022 18:29
@Anonymous User
As mentioned by @redchiz1 NOW don’t even make their own devices anymore.
Make sure you have a supported device from the link below.
https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now
Would also second the recommendation of an Amazon fire stick or Roku stick.
04-11-2022 18:43 - edited 04-11-2022 18:45
Hi @Anonymous User
When you say you have moved the TV and your existing Smart box doesn't no longer work is this because you have moved the TV into a different room and the wifi reception is poor or non existent when using the Smart box with the TV in the new room location or something else?