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Anonymous User
Not applicable

Now Smart stick

I have moved my TV so I can longer use the smart box.

do you know what smart stick I need and where to buy it please?

 

3 REPLIES 3
redchiz1
Champion 2

NOW no longer sell devices. Although if you have one already I am not sure why it it wouldn't work if you have simply moved your TV?

Alternatives are available such as from Amazon, or Roku. 

gavs82008
Legend 5
Legend 5

@Anonymous User 

As mentioned by @redchiz1 NOW don’t even make their own devices anymore. 
Make sure you have a supported device from the link below.

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now

Would also second the recommendation of an Amazon fire stick or Roku stick.

FYI that I do not work for NOW, just a NOW customer trying to help
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

When you say you have moved the TV and your existing Smart box doesn't no longer work is this because you have moved the TV into a different room and the wifi reception is poor or non existent when using the Smart box with the TV in the new room location or something else?