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Anonymous User
Not applicable

No way to control my now tv stick

My stick and remote are not paired and I have recently moved so have a new wifi network. I can't control the stick with the phone or remote. Is there anything I can do?

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Your best option is to perform a factory reset to the device.

https://help.nowtv.com/article/hard-factory-reset-now-box-stick

This should then allow you to successfully repair the remote.

FYI that I do not work for NOW, just a NOW customer trying to help