05-09-2021 21:12
My stick and remote are not paired and I have recently moved so have a new wifi network. I can't control the stick with the phone or remote. Is there anything I can do?
05-09-2021 22:01
@Anonymous User
Your best option is to perform a factory reset to the device.
https://help.nowtv.com/article/hard-factory-reset-now-box-stick
This should then allow you to successfully repair the remote.