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Anonymous User
Not applicable

No watchlist

I don't have "watchlist" available on my home screen any more, also I'm unable to add programs to my list, what's going on?

5 REPLIES 5
schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

I have seen this happen before, where the first thing I would try is temporary unplug the power to your NOW Stick and Router.

 

I have seen reports it might take a day or two for the Watchlist to reappear automatically on people's account.

 

Can you see your Watchlist when logged into the NOW website under My TV? 

Anonymous User
Not applicable

Yes my watchlist is available on my tablet 

schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

Try the power down on the Stick and Router first.

 

If that doesn't help, try some of the trouble shooting steps in this linked guide. 

 

https://help.nowtv.com/article/troubleshooting-now-box-stick 

 

 

Anonymous User
Not applicable

Cheers I'll try a bit later.

Anonymous User
Not applicable

All working now thanks 👍