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Anonymous User
Not applicable

NOW stick

I have signed up for new membership but my TV isn’t automatically compatible. I found an old NOW stick from when I signed up before but when I have plugged in it comes up with an error message on the screen to say I have no internet connection. Could this because it’s an old stick? 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Try setting the stick back to factory settings, this is a common error with the stick nowadays. 

https://help.nowtv.com/article/hard-factory-reset-now-box-stick

 

FYI that I do not work for NOW, just a NOW customer trying to help