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Sharonbenson
Advocate

My remote control is broken

My remote is broken  how do I get a new one 

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5 Replies
gavs82008
Legend 5
Legend 5

Re: My remote control is broken

@Sharonbenson 

You can try eBay.

 

Retailers of the stick are becoming limited and if you speak with staff at NOW they will most likely say that they cannot replace the remote.

 

Another option is to download the Roku app on your phone, which might work. 

FYI that I do not work for NOW, just a NOW customer trying to help
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sb64
Scholar

Re: My remote control is broken

Try ebay or amazon have seen replacement now tv remotes on there.

I bought one for £4 on the sky accessories store a while ago.

RoyB
Legend

Re: My remote control is broken

@Sharonbenson @sb64 

 

Sky are no longer selling the remotes.

 

Beware of the difference between what was the £4 remote at Sky, which only worked with the very early Now and Roku boxes, and the much smarter £8 remote they had for the later devices, including the Now Stick.

 

Most of the ‘Now’ remotes on Amazon and eBay are the earlier model, or clones of it, and the later one, if you find it, is usually so expensive that it may be cheaper to buy a new device, and get the remote that way.

Line 3. Overhead, without any fuss, the stars were going out…..
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chai
Scholar 3

Re: My remote control is broken

No idea if they are in stock or the cost of p&p https://accessories.sky.com/catalogue/now-tv/all  

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RoyB
Legend

Re: My remote control is broken

@chai @Sharonbenson 

 

You can punch through the £8 one to a phone number, call it, and enquire.

Line 3. Overhead, without any fuss, the stars were going out…..
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