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danielcrawford
Scholar 2

Model number

Please can someone tell me the model number of the stick?

1 Solution
Andy
Legend 5
Legend 5


@schnapps wrote:

I just realized from the guide article that 3801 is the smart stick model number


Near enough, the stick itself and packaging give the model number as 3801UK. The stick isn't available  in Republic of Ireland, at least not for the time being.

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.

View solution in original post

4 Replies
schnapps
Legend 5
Legend 5

Hi @danielcrawford

 

I don't own the nowtv smart stick myself, but looking at this help guide article linked below it says 3801 and 3801 UK-RCU.

 

https://help.nowtv.com/article/now-tv-box-stick-technical-specification#panelcollapse1

 

Where I am assuming that 3801 UK RCU is the smart stick UK model and perhaps 3801 is the Republic of Ireland model number.

 

Hopefully somebody who owns the smart stick will confirm the above by going into the stick menu settings.

schnapps
Legend 5
Legend 5

Hi @danielcrawford

 

I just realized from the guide article that 3801 is the smart stick model number and 3801 UK RCU is the model number of the smart stick remote controller (nothing to do with different identity between UK or Eire) Smiley Embarassed

 

Still half a sleep when i posted my first reply Smiley Very Happy

Andy
Legend 5
Legend 5


@schnapps wrote:

I just realized from the guide article that 3801 is the smart stick model number


Near enough, the stick itself and packaging give the model number as 3801UK. The stick isn't available  in Republic of Ireland, at least not for the time being.

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.

danielcrawford
Scholar 2

Thank you both of you 🙂