26-07-2018 10:30
Bought stick. Bought sports. Main event worked once. Now can't get it at all. All other channels are fine. Anybody got advice. ... thanks
Solved! Go to Solution.
26-07-2018 11:32
@Anonymous User Welcome to the community. If it's just those 2 channels not working try rebooting your broadband router and restarting the stick by unplugging the USB cable. If that doesn't help try popping onto live chat in case it's an issue at NOW TV's end. You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)
26-07-2018 11:32
@Anonymous User Welcome to the community. If it's just those 2 channels not working try rebooting your broadband router and restarting the stick by unplugging the USB cable. If that doesn't help try popping onto live chat in case it's an issue at NOW TV's end. You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)
26-07-2018 12:25
T you have done everything like that. Waiting on tech people to get in touch. Wondered if anyone else had been through it xx
03-10-2018 20:41
Live chat didn't help me , can't get sky sports main event or sky sports football
05-08-2019 11:07
I had the same problem. I've worked round the problem by forcing the stick to use the 2.4Ghz instead of 5Ghz. All channels now working.
04-07-2020 15:59
This worked for me too. Logged onto my router as admin and renamed the 2.4Ghz network (just added a 2 on the end). Then connected to that network on the NOWTV stick and all channels were available 🙂
01-07-2020 21:10
Same 2 channels for me, was fine until last week