14-06-2020 18:32
I click on sky sports but it loads and just goes back to TV guide every time
14-06-2020 18:38
Hi @Anonymous User
What happens if you access Sky Sports via the Sky Sports News App, then press the OK button on the remote when watching SSN, then navigate to the Sports channel you want to watch ?
Apart from that have you tried all the trouble shooting stuff in this linked guide.
https://help.nowtv.com/article/troubleshooting-now-tv-box-stick
14-06-2020 20:54
I keep having the same issue, any help?
thanks
17-06-2020 8:41 - edited 17-06-2020 8:42
@Anonymous User
If you have the same issue, then it would seem reasonable that the same help that @schnapps offered in the posting above yours ought to help, no?
17-06-2020 10:15
18-06-2020 10:14
Hi All,
If you are having issues with either your NOW TV Box or Stick can you please let us know the version of the app you are running?
You should be able to find this out by heading to My Account.
Thanks
Karl
12-10-2020 8:12
Bought a day pass yesterday to watch the football, bill paid in seconds then couldn't access any of the sports channels, just kept bouncing me out to the main now tv page - how can i claim my money back
17-06-2020 8:58
Hi i'm having the same issue I tried all of the above but still keeps taking me back to the home screen
17-06-2020 9:26
Mines the same!! Stressing me right out
17-06-2020 9:45
I had the same problem
I downloaded the now tv app, activated sports on there and then somehow it then worked on the now tv box.