21-01-2023 14:07
Why has House just disappeared?
I am used to seeing '7 days left' etc on other programmes but there was no warning at all with regards to House.
Please explain why.
21-01-2023 14:13
It’s not due to expire until November. Still available on Sky via Peacock, so looks like a glitch for us.
Also report with staff directly via live chat by clicking “chat online” within the green box. Don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
@ContentTeam can you investigate for @SPA ?
23-01-2023 15:35
Hi @SPA @gavs82008
thanks for bringing this up, we will give you an update on this asap
Thank you
* Please note that I am only able to look into content related queries, any account, offer, etc related. Please Contact our customer team or live chat for help.
Thank you
23-01-2023 22:25
Hi - very happy with the support so far and looking forward to hearing your response
Thank you to gavs82008 for his help/advice.
25-01-2023 12:02
Hi @gavs82008 @SPA
unfortunately House was taken off the platform because of the new agreement with Peacock.
Sorry for the inconvenience
* Please note that I am only able to look into content related queries, any account, offer, etc related. Please Contact our customer team or live chat for help.
Thank you