28-09-2020 16:18
Hi,
I bought the Now TV Stick today as well as a daily sports pass and boost (for the HD)
On a trial run today when I put Sky Sports on the picture was fine other than a grey translucent box covering the top left hand side of the screen. It spreads out about half way across and down and is very noticable.
If I select the menu (whilst till in screen) it disappears. I can then see the normal screen and the NOW TV menu/guide down the bottom. Once you close this to get normal full screen again within a couple of seconds it appears and remains.
I am using HDMI connection, running at 1080p on PanasonicTV.
Any ideas???
Many thanks in advance
Mark
28-09-2020 19:19
Hi @Anonymous User
10 minutes so far and no sign of the grey shadow box in the top corner whilst watching Sky Sports Main Event.
It looks to me it's another glitch and bug with the NowTV new look home screen layout on NowTV branded devices 😠.
28-09-2020 19:46
Yep got this bug on all my boxes (4K and puck) that have the crap 'new' software on! 🙄
The Freeview Smart box that still has the old software doesn't have the issue, just like it never had the unknown page error issue either. Go figure!
28-09-2020 19:20
@schnapps works a treat! Many thanks
28-09-2020 19:27
28-09-2020 19:33
Thanks for this.
Working for me so far.
28-09-2020 19:35
28-09-2020 19:41
Going through the App Store worked for me too.
28-09-2020 19:56
you’re a legend mate. That workaround is working for me too 👍🏼
28-09-2020 20:07
Same for me.