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Dan2210
Advocate

Connecting my now TV without the remote

Hi my now TV stick has been recset and my remote won't pair anymore! So can get past the pair your remote screen. Any help plz.... I can't even connect the mobile app because the sticks been recset and no conducted to the Wi-Fi 

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schnapps
Legend 5
Legend 5

Re: Connecting my now TV without the remote

Hi @Dan2210 

 

What i would be inclined to try is a factory reset on the NowTV Stick again by holding in the reset button on the Stick for around 15 seconds.

 

If you have more than one television in the house, before factory resetting the Stick, try a different television to see if you can get it up and running (start with the nearest television that is located to your Router).

 

Also if your Router is dual band and you have the option on initial setup to choose either 2.4ghz or 5ghz, try both (start with 2.4ghz).

 

If you manage to get the Stick working again and it's on the wrong television it was intended for, then swap the Stick back to the right television and go into the Stick Settings under Remote > Remote > Set up remote for TV Control to see if you can get the standby button and volume buttons on the NowTV remote to operate the television.

Dan2210
Advocate

Re: Connecting my now TV without the remote

Thanks ile give that a try. 

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