12-11-2020 11:01
Hi I am having issues trying to connect the stick to the internet. My set up is I have a Virgin Media box that is connected to a wi fi plug via an ethernet cable. When the Nox device does connect it is very slow and unresponsive. When I click on the connection option on the Now TV screen it connects to wifi but not the internet. Any suggestions please
Solved! Go to Solution.
12-11-2020 11:08
Hi @Anonymous User
I don't have Virgin Media or familiar with their Hub Routers, but to get the ball rolling try Steps 3 in this trouble shooting guide linked below.
https://help.nowtv.com/article/troubleshooting-steps-for-the-roku-player
12-11-2020 11:08
Hi @Anonymous User
I don't have Virgin Media or familiar with their Hub Routers, but to get the ball rolling try Steps 3 in this trouble shooting guide linked below.
https://help.nowtv.com/article/troubleshooting-steps-for-the-roku-player
12-11-2020 11:43
thanks @schnapps I will give that a try.