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Anonymous User
Not applicable
‎06-06-2021 10:03

Code not accepted

Hi, I’ve tried to move my stick to the downstairs tv, it wouldn’t accept the code. Moved it back upstairs it still won’t accept the code. Just paid for the entertainment package but it still won’t accept the code?

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1 Reply
gavs82008
Legend 5
Legend 5
‎06-06-2021 10:08

@Anonymous User 

Sorry can you explain, have you just bought a NOW stick with the entertainment membership? 

Or have you previously used your NOW stick and bought a new membership? 

If it’s the latter you should just make sure your logged in as the memberships will be against your account.

FYI that I do not work for NOW, just a NOW customer trying to help
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