Can’t watch anything

[Anonymous User]

I can’t select a film or tv show without it kicking me out of the app and resetting. This has been happening for a long while now. 
I just want a solution?

thanks! 

[gavs82008]

@Anonymous User 

Have a nosy at this link for hints and tips on troubleshooting of the stick.

https://help.nowtv.com/article/troubleshooting-now-box-stick

Worst case scenario you’ll need to set it back to factory settings.

https://help.nowtv.com/article/hard-factory-reset-now-box-stick