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Anonymous User
Not applicable

Bought a stick and lost channels

Hi I've just gone from using a box to a stick because the box was having issues. My problem is now with the stick I've lost all the free channels I had ie 1 2 ITV 4 etc is there a way to get them back .I can't seem to find a Freeview on my TV 

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Anonymous User 

Can I assume the box you had before was the Smart Box with aerial connection?

 

The NOW stick does not have this feature, so you are unable to plug in an aerial. 

 

To get your "Freeview" channels, you will have to use the respected apps such as; 

  • iPlayer
  • ITV Hub
  • All 4
  • My5
  • UKTV Play
FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Can I assume the box you had before was the Smart Box with aerial connection?

 

The NOW stick does not have this feature, so you are unable to plug in an aerial. 

 

To get your "Freeview" channels, you will have to use the respected apps such as; 

  • iPlayer
  • ITV Hub
  • All 4
  • My5
  • UKTV Play
FYI that I do not work for NOW, just a NOW customer trying to help