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Anonymous User
Not applicable

Boost pass £3

I've been charged £3 for boost pass 30th September and I'm getting charged again this month for it but don't know what it is. How do I cancel and get refund?

1 REPLY 1
RoyB
Legend

@Anonymous User 

 

It’s an add-on pass that works across all other NowTV passes, and gives you Full HD (1080p) pictures instead of HD Ready (720p) ones, 5.1 sound (Surround) instead of Stereo, where available, and allows 3 simultaneous devices instead of just 2.

 

If you didn’t order it and don’t want it, email customerservices @ nowtv.com (removing the spaces), with your details, and request this pass be refunded and stopped.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.