cancel
Showing results for 
Search instead for 
Did you mean: 
KB7023
Mentor

BBC iPlayer on Now Stick

About 10 days ago iPlayer started behaving oddly. Open the app, log-in/select viewer, select a program to watch - then screen goes black, the current selection comes up as a ‘next episode’ preview, then speeds through in the preview window, goes to the next episode, does the same then swaps to a completely random program. If you click ‘back’ the screen goes black with a ‘play’ triangle symbol. If you click ‘back’ again, it’s the iPlayer loading spinning wheel of death. Tried uninstalling then reinstalling, multiple times. Tried different log ins and users. Issue persists?

0 Thanks
Reply
1 Solution

Accepted Solutions
RoyB
Legend 5
Legend 5

Re: BBC iPlayer on Now Stick

@KB7023 

 

There’s a button on the side of the Stick.

 

With the Stick on, press it briefly so the Stick reboots, and then try it again.

 

If no improvement, try again, but this time hold the button in for over 15 seconds, until it resets.

 

When you have set it up again afterwards, try the BBC iPlayer again, and see if it is now fixed.


If my posting answered your question, please click ‘Accept Answer’ on it
(As long as you started the thread, and haven’t already accepted an answer)
If you liked my posting, please click ‘Thanks’ (the thumbs-up icon)
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂

View solution in original post

3 Replies
RoyB
Legend 5
Legend 5

Re: BBC iPlayer on Now Stick

@KB7023 

 

There’s a button on the side of the Stick.

 

With the Stick on, press it briefly so the Stick reboots, and then try it again.

 

If no improvement, try again, but this time hold the button in for over 15 seconds, until it resets.

 

When you have set it up again afterwards, try the BBC iPlayer again, and see if it is now fixed.


If my posting answered your question, please click ‘Accept Answer’ on it
(As long as you started the thread, and haven’t already accepted an answer)
If you liked my posting, please click ‘Thanks’ (the thumbs-up icon)
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂

View solution in original post

KB7023
Mentor

Re: BBC iPlayer on Now Stick

Thanks - I’ll give that a go… watch this space

0 Thanks
Reply
KB7023
Mentor

Re: BBC iPlayer on Now Stick

Yeah - the quick Stick reset fixed the problem. Thank you very much indeed.