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GrundyLundy
Advocate

All 4 app not logging in

Having issues logging into All 4 on my new now TV stick.

 

I’ve changed and updated my password which I can log in on my phone fine with, yet every time I try on the now TV app it doesn’t recognise my login.

 

Have already removed, re-installed and made sure that the Now TV app is the latest version, yet still can’t login. 

1 Reply
gavs82008
Legend 5
Legend 5

@GrundyLundy 

As a suggestion try putting the stick back to factory settings. 

You could always turn off your router for a bit and turn it back on.

 

Otherwise best to report the issue directly with All4

https://www.channel4.com/4viewers/contact-us?intcmp=footer_contact

FYI that I do not work for NOW, just a NOW customer trying to help