cancel
Showing results for 
Search instead for 
Did you mean: 
OCM
Advocate

Re: Activation code not working

Hi, after reading all the messages regarding this issue I've tried to talk with customer service, they told me to reset the stick (no luck), at the end they told me that I have to try later and they don't have an answer for this.

Reading a little bit more I did find out that there are some sticks for UK and some for Ireland and that give me an idea.

So this is what I've done:

- reset the now tv stick to factory settings by pressing about 30 seconds the reset button 

- open a vpn on my phone connected to an Irish server 

- create a hotspot on my phone

- connect the stick to my phone hotspot with the Irish vpn server on (you can try to connect it to your home wifi network to avoid reconnecting it next time when you use it, hopefully will work, if not do it like I've said)

- open the www.nowtv.com/ie/tv page that was displayed on my tv and add the code there

- create another account on the Irish nowtv page

- after you successfully started to stream don't forget to cancel all your subscriptions

 

In my case I wanted to use the tv stick for other programs like youtube.

I didn't try to linkit to my UK account yet, hopefully will work, but, because they have 2 different servers for UK and for Ireland I don't think will work.

Hope this will help other people, 

Good luck.

 

 

0 Thanks
Reply
schnapps
Legend 5
Legend 5

Re: Activation code not working

Hi @OCM 

 

Where did you buy the Republic of Ireland Stick from ?

 

A couple of years back Tesco Ebay was selling ROI Sticks to UK residents by mistake.

 

I don't think you will get some of the UK Apps on a ROI NOW Sticks where they might be Geo flashed to the region it was intended for.

 

Personally if it was me i would get in touch with the Retailer and ask for a UK spec NOW Stick (unless you can get the ROI Stick to run on the ROI service with your VPN if you want the additional NOW Sports Extra service).

0 Thanks
Reply
OCM
Advocate

Re: Activation code not working

I brought it from am auction site, to be fair I didn't expect this problem and I just don't get it why they did it like this, I've connected to YouTube and amazon prime and for the moment it's working, so fingers crossed it will still do 😂😂

0 Thanks
Reply
AXELFOBE22
Advocate

Re: Activation code not working

Reactivation code not working 

0 Thanks
Reply
gavs82008
Legend 5
Legend 5

Re: Activation code not working

@AXELFOBE22 

Have you tried another browser?

 

When did you receive said voucher code? 

 

Is it still valid?

 

Head onto live chat and speak with NOW staff by clicking "chat online".

https://help.nowtv.com/article/how-to-submit-a-complaint


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
0 Thanks
Reply
Monty2449
Advocate

P4wh9k

  •  
0 Thanks
Reply