Can you explain what your needing help with?
I am merely a customer like yourself so I can only help so much
Head onto live chat and hopefully Now TV can work their magic. Just make sure to click “chat online” within the green box.
Post directly above yours will get you to live chat.
If you are based in the UK try this link below when typing the code from the television.
If no joy before getting in touch with Now live chat, try a different internet browser on your phone when clicking on the above link.
If you are based in the Republic of Ireland, try this separate link below.
You’ll find a link to live chat a few posts up in this thread that I have posted.