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Anonymous User
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Re: Activation code not working

I have done this and it’s still not working 

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Anonymous User
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Re: Activation code not working

My activation code not working 

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schnapps
Legend 5
Legend 5

Re: Activation code not working

Hi @Anonymous User 

 

If nothing on this thread helps, then pop over to live chat where a few customers seem to be either having trouble activating their codes or the bundle voucher that came with the new NowTV devices doesn't seem to automatically upload to their account.

 

Use this link to find the chat button.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

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Anonymous User
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Re: Activation code not working

Activation code not working 

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Anonymous User
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Re: Activation code not working

  • I have tried about 10 times 
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gavs82008
Legend 5
Legend 5

Re: Activation code not working

@Anonymous User 

Use the link provided by @schnapps in order to get Live chat.

 

Make sure to click "chat to an advisor"


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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Anonymous User
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Re: Activation code not working

Help my phones stopped working also so has my now tv which will not fire up 

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Anonymous User
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Re: Activation code not working

Activation code not working 

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Ranee
Advocate

Re: Activation code not working

My tv cord not working

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schnapps
Legend 5
Legend 5

Re: Activation code not working

Hi @Ranee 

 

At what stage do you get stuck adding the NowTV six digit activation code seen on your television by following the on screen instructions ?

 

Any message or error code when going to the NowTV dedicated webpage when entering the activation code ?

 

If you are a UK customer, try entering the code into the box in this link below.

 

Should it still not work try a different internet browser or another device with a browser on it.

 

https://www.nowtv.com/gb/tv