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TroiubleTV
Observer

Re: ⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

I held it for more than 20 seconds on 3 or 4 occasions.

 

To be fair this happened about 6 months ago & it just came on again the following day. No sign of that now. The lights on the remote & on the stick are on but no one's home.

 

If I get a fire stick I might as well cancel the subscription.

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gavs82008
Legend 5
Legend 5

Re: ⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

@TroiubleTV 

If you get a fire stick you can watch NOW on there so no need to cancel.

I don’t have any NOW branded devices connected to my TVs. Use an Amazon fire stick for when on my travels which works with the NOW app perfectly.

FYI that I do not work for NOW, just a NOW customer trying to help
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Tg
Observer

Re: ⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

My now to channels are not working I have done software update and still can’t get it to work. It’s saying location error on my phone and vpn restriction on my stick. Thanks

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RoyB
Legend

Re: ⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

@Tg 

 

Sounds like you are geo-restricted, as you aren’t in the UK (or the IE, if you have an IE account), as far as both devices go.

 

Or at least that Now think you are.


But are you using the phone over WiFi or cellular when you get this issue? Anyway try the other service, let us know what happens.

 

Also likely the stick as well, which won’t work over a VPN.

 

Or are you not using a VPN, and the software has got this wrong?

 

Can you please clarify which account you have, UK or IE, and which country you are in where you have these issues?

Line 3. Overhead, without any fuss, the stars were going out…..
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Kelly1981
Advocate

Re: ⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

My stick been displaying the same message for 3 days now 

now is currently unavailable 

I’ve tried switching it off and taking the plug out I’ve reset it I’ve updated it but still nothing please help.

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Ertow
Advocate

Re: ⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Followed instructions but error message still showing so nowtv still not working

 

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SL69
Advocate

Re: Now tv sticks unavailable

I had this on my NOWTV box and solved it with a software update. 

 

Home 5 times. 

Fast forward 3 times. 

Rewind 2 times. 

 

This takes you into the software settings where you can check for the update. 

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PhanUK
Advocate

Re: ⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

As of this week, my Now TV stick says: sorry, NOW is currently unavailable. Have done the update or supposed patch fix but still happening. Please sort. Thanks

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gavs82008
Legend 5
Legend 5

Re: ⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

@PhanUK 

Send an email to customer support to report the issue. 
Address is in my signature below. 

 

FYI that I do not work for NOW, just a NOW customer trying to help
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JohnBB26
Advocate

Re: ⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

still getting sorry,Now tv is currently 

unavailable.

completed the steps as described - still not able to search or play or even find

previously watched progs eg Billions series 

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