Update - 23/09
A patch has now been released that should fix this issue. You may need to update your device, to do this:
Fast Forward x3
If you still see the issue after updating please let us know by replying here.
We're aware of some sticks showing "Sorry NOW TV is currently unavailable when trying to watch content. We're working hard to fix this issue and will update customers when we have a resolution.
Meanwhile, as a possible workaround to this problem - pressing the back (arrow) button on your NOW TV remote should dismiss the the message and allow you to continue
NOW TV Team
Hasn't worked for me either but when I do the software update it stays on the same build number 126.96.36.19936 with a build date of 20200427 so I suspect I'm not installing the latest update.
Currently on version 569.23E05136A build date 20200427 09:09. Updated software doing the above process (home x5 etc) and still on same version. At 15.00 the stick displayed the original error.
Have you actually released the software to the public?
1) On the NowTV doofa press sky store button located on the bottom right.
2) Then press the NowTV home button on the doofa, it's located on the top right underneath the power button.
Hope this helps rid your TV of this annoying little gremlin.
Hi. I've had Now TV for just 3 days and am now told by my screen that it's currently unavailable. I don't have a Now TV stick/remote as I have a smart TV and get Now TV through the app on the television itself.
Nothing fixes this issue that I can find. I am about to cancel my subscription
never seen anything so absolutely useless.
Have spent 30 years in the IT industry. Your product has not been tested
Same issue here. I had the old white NOWTV box for years which worked perfectly. Since that was discontinued am using the stick. It took days of trying to get it set up and I managed to watch TV once for a few minutes although it kept cutting out. Since then all I get is this warning.
I had been experiencing now tv sports dropping out on the hour, half hour, and on change of program with the above message. I tried updating the software as explained above on numerous occasions but I still got the error. I saw someone comment on another question about updating the now tv stick from the menu on the screen. I went throught the options and settings on the now tv stick and updated the software that way. I managed to watch the pre-show, grand prix and the after-show without any interruption.
I can't promise it will solve the problem - but might be worth giving it a go.