We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.
To help our teams with the investigation can we ask you to reply to this topic and provide the following infomation:
I have two separate boxes linked to a Samsung smart TV and Hisense smart TV. This issue occurs whenever attempting to watch films etc. on either TV and been ongoing since the software upgrade via NowTV. When will a fix occur?