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NOW TV Smart Box Help

    What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.   What’s the difference between the NOW TV Box a...

Simon-J by Community Manager
  • 0 replies
  • 7 thanks

Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Smart box displaying content but won't playplaying

We've got a npw TV account with Entertainment package. We can watch ok on living room TV, but as upstairs TV is JVC, we've bought the Now TV Smart Box. We are only using one device at once, we can see things we want to watch on our package, but when ...

ITV hub+

Hi I am trying to cancel my itv hub+ subscription. I joined through my now tv box and didn’t remember I had until I saw a payment on my statement and it seems I have been paying for over a year Doh! I can’t find a way to cancel it. I read another que...

Now tv box

Hi I have the nowtv app on my phone but I can't download it for my smart TV. I need a nowtv box for my house,  how do I go about getting one ASAP please. Thank you

Slow loading

Channel loading far to slow for days, Internet is fine 

Paul9 by Advocate
  • 3 replies
  • 1 thanks

paramount plus not showing up

I have searched and cannot find this specifically but I have a yellow smart stick and blue Freeview box and neither have paramount plus showing up. Both are up to date. 

Trouble signing out of NowTV box

My dad currently has a NowTV box setup but doesnt have the skysports package whereas I do. I went onto his TV to try and sign out of his account and login with mine.There does not seem to be anywhere to sign out, usually you would look for "My Accoun...

Reset my box when I enter code it won’t work

Hi all I’ve had to do a factory reset on my box , I’ve managed to connect the Wi-Fi but when I’m asked to enter the code on now it won’t accept the code keeps saying sorry there’s been a problem please try again. I’ve tried on both phone an...

No Impressed!

So you have 100% you have contributed to the growing e-waste in the country!So yes I know the original White Now tv box is no longer supported on the now tv network and it is an old box, but that didn't mean you shouldn't be able to  use at all!In my...