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NOW Smart Box

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NOW TV Smart Box Help

    What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.   What’s the difference between the NOW TV Box a...

Simon-J by • Community Manager
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Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Resolved! Smart box / smart stick the same?!?!?

Hi,  I have a smart box that works fine but going to buy the smart stick as like the voice function! Going to lend out my smart box to a friend for a couple of weeks but don’t want to be left with no tv! Can I use the smart stick the exact same way a...

Pausing live TV

I recently purchased the new Smart TV box, but I can't pause live TV? I don't have an Ariel plug in the wall and have read online that the coaxial cable needs connecting to the box and then into the wall? I don't have this so does this mean I'm not ...

No remote and app not working

My remote stopped working 2 weeks ago so I started using the app as the remote. The sky store is out of stock of the remote. This has been working fine until this morning when the remote button on the app has failed to appear. I’ve updated the app an...

Preview

How come the preview section tab that shows on the iOS app isn’t available on the now tv boxes this would be handy for anyone wanting to preview upcoming shows ??  

Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Pile of crap

Nowtv happens to be even worse then freeview completely worthless they repeat every show daily sometimes twice in one day and thats not just one channel thats all of them and the only live ones they have is about 9 all playing crap no one to talk too...

Losing signal on ITV and Channel 4 repeatedly

I have a Now TV smart box and the mains tv point is plugged into the box yet it keeps losing signal on certain channels. Re-examining doesn't solve the matter and I end up having to watch another channel as it isnt a short term issue.  The fact I can...

Resolved! TV Box

Hi I have just signed up to the broadband/tv/phone package. The TV Hub has arrived and has been installed. BT have been and connected me. Broadband is working.  I have not however received any sort of TV box. I am told I need a tv box or similar to s...