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NOW Smart Box

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NOW TV Smart Box Help

    What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.   What’s the difference between the NOW TV Box a...

Simon-J by • Community Manager
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Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Resolved! Subtitles won't stay on for Movies

Good afternoon.I am trying to watch Movies on my Smart TV box but as soon as I go to watch a Movie which I know has subtitles it reverts back to "Off" in Captions Mode even it was left as  ticked against "On always". Going to the ballon icon shows as...

Feature request: add Roku Media Player channel

@NowTV, is this the right place to request new apps? Can you please enable the Roku Media Player app: https://channelstore.roku.com/en-gb/details/1829ae20b082957f963d7dab42abf7e5/roku-media-playerIf the NowTV w/Freeview box could play media from a US...

Freeview update version 9.3.3 build 4104

@Simon-Jsince my 3 freeview boxes updated the other day here’s a list of bugs I’m having in all 3 keep getting signed out off now tv continue watching no longer remembers what I’ve watched or if I leave a programme after 20 minutes of watching and go...

Resolved! New Mandatory Pin

Why do we all need a mandatory pin isn't the 1 level of pin where you put it on yourself enough.  Why do I have to put a pin in to watch the live sky film channels. I dont have children in the premises and I sure as hell am not responsible for other ...

Remote control not working

Hi all,I've just set up a new smart box and the remote has just stopped responding. The light is flashing on the box, but nothing on the remote. It worked initially for the setup but now nothing. Tried replacing batteries, turning everything off, unp...

contract for broadband and now tv

Can I purchase now broadband and tv on behalf of my mum?  She doesn't currently have broadband and i'd like to buy it her for Christmas.  She has a phone socket but she has no landline, can she still have now broadband?  She isn't a BT customer, I do...

Resolved! Freeview suddenly missing from NowTV box

Hi there, I switched my NowTV box on this morning to find that the option to watch Freeview is suddenly no longer there. Normally when I switch it on in the morning, I click across to the right and there's an option to watch the last live channel I h...