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NOW TV Smart Box Help

    What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.   What’s the difference between the NOW TV Box a...

Simon-J by Community Manager
  • 0 replies
  • 7 thanks

Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

NowTV white box no longer supported

Hello I tried connecting my old white NowTV box but after updating the system software I was told this device is no longer supported. Bit of a drag as I was looking forward to using it in my bedroom and spent ages trying to reset my password for almo...


I bought a package £25 for the sports for one month and one month free. I can see it on my iPad but I can’t see it on the TV on the now tv app…. Can anybody help please

Sound drop out live stream

Whilst watching any program on now entertainment, the sound drops every few seconds. The video plays as normal and doesn't freeze but the sound stops and comes back constantly. Feels like there is some form of buffering happening but no idea how to r...

why is now tv taking money out of my bank still

why can i not contact nowtv  there taking money out of my bank every month without permission?this was canceled and i have the email to prove but you lot are still taking money...discusting i will contact my bank now to get every penny back as i neve...

No WiFi

My box isn’t working.... but phone line is working fine anyone got any ideas 

Crackling sound

Hi there,  I have the Now TV 4K box. Have not watched it for a few days but now the sound is crackling. Does anyone else have this issue and if you fixed it, how? Thank you

Resolved! sky store

hi,has anybody noticed that movies purchased in sky store are quite poor quality on now devices?they are far worse then sky cinema movies with boost or other hd talking about sharpness, picture noise, resolution...pixelated, blurred pictur...

tothbros by Scholar 2
  • 6 replies
  • 6 thanks

Set up problem

hi there, i am trying to set up my now tv box but keep getting the message..  problem connecting to network (activation plugin not downloaded 0) any ideas how to fix this? thanks

Remote control

Need to order a new smart nowtv remote the online store is temporarily closed the chat room is unavailable. Where can I get a nowtv remote.