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NOW TV Smart Box Help

    What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.   What’s the difference between the NOW TV Box a...

Simon-J by Community Manager
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Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Entertainment package

Hi I got now broadband today and want to add the entertainment package to my account.  I don't have a smart TV. How do I do this?

Resolved! Smart box new user account

Hi, I used the Now TV box a while ago, but I want to gift it to someone. I’ve set up the account in their name but the box still thinks it’s me. How do I link the box to their account? Thanks 

Changing device

I am an existing customer with a Now TV smart box. I have had the box for some time and it is on the way out. I therefore want to change it to a Now TV stick. If I do so how will this affect my membership and what do I need to do to affect the change...

Now TV Smart Box - model 4500SK-UK - Loses connection

I mainly use the box to watch Grand Prix and for a few months now it keeps dropping the signal with the message "Internet Connect has been lost"This happens randomly every few minutes or so which is extremely frustrating.After about a minute it shows...

Lost Box

Hi there - we were away when the Now Box was delivered and Royal Mail returned it to Now before we go in and get it. Does anyone know how to re-order the delivery of the box? There doesn't seem to be an easy option. Thanks!