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DEVICES
Newbie

I bought one day membershi[

I m in my computer 

why can't log in my device without having to log off the computer 

I only paid for one day to watch the US open

3 REPLIES 3
RoyB
Legend

@DEVICES 

For a good long while now, you are limited to one stream unless you buy Boost, £6/month, where you get three streams.

Boost won’t renew if there are no other Memberships operating on the day that it was going to renew, so if you buy it to use with a one day Sports pass, it will be only the one-off £6

 

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
DEVICES
Newbie
The authentication is so hard to read that I need it to log in the computer
It’s unacceptable since you have to authenticate your email plus you have to keep updating the password
That’s why k was in two devices
It’s a con
RoyB
Legend

@DEVICES 

Make the text on the computer larger in the Windows Display settings.

Do you really mean update your password - keep changing it? - or just reentering it?

But yes, ticking ‘Keep me signed in’ is about as much use as a chocolate teapot.

Hardly a con, but it does make you wonder if Now, who have been repeatedly complained to about this, are being incompetent, or just uncaring?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.