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Karl-F
Community Manager
Community Manager

NOW TV News

Today we announced our NOW TV Stick! 

 

For more information on this and what else we have planned for the year, check out our press release.

 

Feel free to let us know what you think below! 

 

 

137 Replies
doppelganger
Expert

Informative thread as I didn't get on the trial this time.

 

The sticks remote operates the TV volume - can it also switch the TV on and off? Also, can it manually select the appropriate HDMI input? Because "Device Control" on my Smart NowTV box does not function with my TV.

 

Is the remote WiFi Direct or via  network?

 

Thanks

commanda6
Legend 5
Legend 5


@doppelganger wrote:

Informative thread as I didn't get on the trial this time.

 

The sticks remote operates the TV volume - can it also switch the TV on and off? Also, can it manually select the appropriate HDMI input? Because "Device Control" on my Smart NowTV box does not function with my TV.

 

Is the remote WiFi Direct or via  network?

 

Thanks


Hi @doppelganger

I can't give you a 100% definitive answer but, as with all NowTV hardware. This will be based off Roku kit The wireless remote on standard Roku kit seems to communicate using Bluetooth not Wi-Fi direct. To be honest Bluetooth is better because it won't interfere with your Wi-Fi networking in any way.  I have a Roku streaming stick plus and if you take the battery cover off the point anywhere remote, you can see a pair button. This seems to suggest that the remote does indeed use Bluetooth.

 

For controlling the TV. The remote will send commands to the stick, stick will in turn communicate with the TV via HDMI 

 

On reflection, what @schnapps  on the next page has said about TV control is probably more correct. I forgot that the streaming stick plus remote has an IR strip at the front 

 

Perhaps @Karl-F can give a more definitive answer


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
schnapps
Legend 5
Legend 5

Hi @doppelganger

 

The volume control on the smart stick RC should operate the volume on most televisions and switch it on or off from the TV standby mode (works on my Panasonic TV).

 

The remote controller works over wifi rather than infra red to allow you to install the stick behind the TV.

 

Haven't tested the stick, but if it's like my Roku stick plus and Roku Express the 1 touch feature in the settings should switch the stick to it's correct HDMI input source should your TV support HDMI CEC.

 

schnapps
Legend 5
Legend 5

Hi @commanda6

 

I am starting to doubt myself now, about the RC working over WiFi.

 

I believe it uses IR for the TV on/ off and volume commands, but not 100% sure how the main controls work if it's over wifi or Bluetooth (my initial thought was wifi ) Smiley Embarassed

 

Maybe I should have let somebody who has trialed this smart stick to confirm or even better still somebody from the NowTV Team Smiley Happy

commanda6
Legend 5
Legend 5


@schnapps wrote:

Hi @commanda6

 

I am starting to doubt myself now, about the RC working over WiFi together with IR for the TV on/ off commands.

 

Maybe I should let somebody who has trialed this smart stick to confirm or even better still somebody from the NowTV Team Smiley Happy


@schnapps . I think how it works with the latest Roku point anywhere remote's is that the point anywhere aspect only relates to control of the Roku (or in this case NowTV hardware) and the IR is for controlling TV functions. This means that when users want to control an aspect ever TV such as volume or turning the TV off. They will have to point the remote at the TV.

 

 


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
Andy
Legend 5
Legend 5


@doppelganger wrote:

Informative thread as I didn't get on the trial this time.

 

The sticks remote operates the TV volume - can it also switch the TV on and off? Also, can it manually select the appropriate HDMI input? Because "Device Control" on my Smart NowTV box does not function with my TV.

 

Is the remote WiFi Direct or via  network?

 

Thanks


@doppelganger

 

1. During setup (or later via settings) the stick will attempt to identify the TV make and you'll be prompted to go through a few steps to get this working. As long as this is successful (shouldn't have a problem for most TVs)  you'll be able to use the stick's remote to turn TV on/off and volume up/down via IR.

 

2. It should be able to select correct HDMI input on key press, but this uses the same CEC request as the smart NOW TV box does. If 'device control' enabled doesn't work for you currently it probably won't work on the stick (check CEC enabled on your TV)

 

3. It's Wifi-Direct

schnapps
Legend 5
Legend 5

Another smart stick hands on here from Techradar if anybody is interested reading website reviews of new products.

 

http://www.techradar.com/reviews/now-tv-smart-stick

commanda6
Legend 5
Legend 5


@Andy wrote:

@doppelganger wrote:

Informative thread as I didn't get on the trial this time.

 

The sticks remote operates the TV volume - can it also switch the TV on and off? Also, can it manually select the appropriate HDMI input? Because "Device Control" on my Smart NowTV box does not function with my TV.

 

Is the remote WiFi Direct or via  network?

 

Thanks


3. It's Wifi-Direct


hi @Andy

 

Are you sure about the remote being Wi-Fi direct? The reason why I'm not so sure it is is that if you take the battery cover off a Roku point anywhere remote, you'll see a pair button, (of course NowTV hardware is based on Roku pair button is quite unusual for a Wi-Fi direct remote. It is usually something you would find on a Bluetooth remote.

 

If it is Wi-Fi direct, then that means Roku have implemented Wi-Fi direct rather well because it doesn't appear to interfere with Wi-Fi connectivity in anyway. Unlike the Fire TV stick that I won't get into that hereSmiley Mad


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
Andy
Legend 5
Legend 5


commanda6 wrote:Are you sure about the remote being Wi-Fi direct?

@commanda6 It's Wi-Fi Direct! But I appreciate me just saying it is isn't much of a convincing argument! 🙂

 

All Roku point anywhere remotes are Wi-Fi Direct though so you can easily check your Streaming Stick+ remote to verify. 

doppelganger
Expert

@Andy @schnapps @commanda6

 

Thanks for the info. My TV is LG and does have CEC. LG call it Simplink and there are the usual disclaimers around compatibility. I've yet to find a compatible device. Looks like manual switching until I get my next TV.

nickmorc
Expert 2

Morning all, I have had a quick look around the thread to find an answer but cant see it.

 

Will the new remote work with existing kit, for example my tv smart box. It would be great to have voice search without having to use the stick as a replacement for my smart box.

 

Cheers all.

Andy
Legend 5
Legend 5


wrote:

Morning all, I have had a quick look around the thread to find an answer but cant see it.

 

Will the new remote work with existing kit, for example my tv smart box. It would be great to have voice search without having to use the stick as a replacement for my smart box.

 

Cheers all.


@nickmorc No unfortunately not. Couple of reasons. Firstly the box doesn't support the voice search feature and second the remote the stick uses is a Wi-FI Direct remote which won't control the Smart Box (which uses an infra-red remote).

nickmorc
Expert 2

 Thanks for your reply @Andy, thought as much. Thats a shame, but as we all know tech is moving on at a massive rate !

 

Best Regards

 

NIck

 

 

Anonymous User
Not applicable

The Argos website describes this stick as "1080p.".

 

Just so I'm clear, is that an accurate description?

 

Thanks,

 

Rg.

schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

Currently the best available streaming quality on the nowtv services is 720p, where Sky / Nowtv have mentioned in a recent press release that 1080p is coming towards the end of the year on the NowTV service (nobody knows at the moment if this will be at an extra cost to your subscription for 1080p quality).

 

https://help.nowtv.com/article/what-is-highest-streaming-quality-for-my-device

4268
Legend 5
Legend 5

@commanda6 my remote doesn't need to be pointed at the TV to switch it off. Also not sure how the control works, but it is not via the HDMI as the remote controls my LG fine, but when tested on an old Bush TV it would not work. The smart stick itself works on either TV.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
schnapps
Legend 5
Legend 5

Here's a good hands on reveiw from one of the online magazines who have tried out / tested the NowTV smart stick if anybody fancies a read.

 

https://www.stuff.tv/sky/now-tv-smart-stick/review

4268
Legend 5
Legend 5

@Anonymous User there's a difference between what the device is capable of and the quality of the programs regarding 1080p v 720p
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
chilli2
Expert 2

Now TV only streams in 720p ( at the moment) However the Globe streamwatch player new  stick should stream other services such as Iplayer in 1080p

JBancroft
Mentor

Hi Folks,

I might have missed this with all the chit-chat on the forum, but can I ask two questions.

 

1-I use a  black boxes to watch entertainment and film packages. Will I be able to use the new USB stick instead of the black box on my current accounts? I'm not too bothered about HD viewing, 720 is fine for me.

 

2-Can the stick be used in Europe, if I take it on holiday with me?

 

Thanks

schnapps
Legend 5
Legend 5

HI @JBancroft

 

1. No problem using the new smart stick on your current account, where you can have up to 4 devices with 2 simultaneous streams.

 

2. Currently you can only use the NowTV service whilst in the UK and won't be able to use it abroad.