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Karl-F
Community Manager
Community Manager

New Help homepage - Feedback Wanted!

Below are some early concepts for a new homepage of the NOW TV Help site.

 

  • Version A is the current Help homepage.
  • Version B shows an idea of how the page could look for people who aren’t signed in.
  • If they sign in the page could include some additional features like in Version C.

 

We’re excited to hear you thoughts, so have a look and let us know what you like or don't like. Here are some questions to get you going:

 

  • What are your first impressions of these concepts?
  • Do you think they would help you find content more easily than the current layout (version A)?
  • Which part of the page would be most useful for you?

 

We’re trying to offer more personalised help to solve problems faster, but to do this we need users to have signed in.

 

  • Would you find the additional features for signed in users in Version C useful?
  • How likely would you be to sign in?

 

If you have any other suggestions of how we can improve the design, leave us a comment.

 

Thanks!

 

New-Help-Homepage.jpg

 

 

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