Below are some early concepts for a new homepage of the NOW TV Help site.
We’re excited to hear you thoughts, so have a look and let us know what you like or don't like. Here are some questions to get you going:
We’re trying to offer more personalised help to solve problems faster, but to do this we need users to have signed in.
If you have any other suggestions of how we can improve the design, leave us a comment.
We’re real people. Ask us.
what's the point in a help page if you do not respond to any questions ? I have been contacting your tech guys for 7 days for a fix to get now TVs working again on my I pad 4 which now crashes since you updated the app last week Unfortunately I have received no reply and no fix
I see @Karl-F lit the touch paper and legged it!!!
Britishif someone lights the touch paper or lights the blue touch paper, they do something which causes anger or excitementThis kind of remark is guaranteed to light the blue touch paper with some Labour politicians.
@Anonymous User when you switch on the device and arrive on the landing page, just press the back button and it opens the old menu. TV guide is there. Or press the * button and you can open it that way. The new layout is virtually the same.
It's a mess mate, using the back button to access the sidebar results in a loading page. It's slow to respond and the linear layout of the "homepage" is just far to lengthy without the option of being able to round robin to the bottom or top. I see what they tried to do by unifying it with sky q and putting everything on one page but it feels like a board room decision and not that of a UI designer as it's about as good looking and functional as a truck falling off a cliff.