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NOW Box

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⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by • Community Manager
  • 10841 Views
  • 33 replies
  • 0 thanks

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Now TV box connections

Hi there, I'm thinking of buying a Now TV box but my tv is on the wall and all wires are hidden behind the wall, would it be possible to connect the HDMI cable to my dvd player and stream to TV that way, the dvd palyer is already connected to the tv ...

Pop-up prompts on The Middle

The timings of the pop-up prompts on episodes of The Middle on the black Now TV box are as follows: S6ep21: perfect - right at the endS6ep22: perfect - right at the endS6ep23: ok - during the end credits scene, but only 30 secs from the endS6ep24: to...

DarylM by • Legend 5
  • 2169 Views
  • 3 replies
  • 4 thanks

Resolved! Ideas forum button not live.

When I look in the ideas forum, the green button at the top cannot be selected. I don't particularly have any suggestions at present, however it would be good to be able to post ideas if I wanted. Is there a reason this is disabled? It remains disabl...

4268 by • Legend 5
  • 3073 Views
  • 4 replies
  • 2 thanks

Love the new features - Thank you Now TV

Just a quick thank you for the latest features which are superb and exactly what i needed. The 'Watchlist' will be perfect for me for creating a list of programmes that i want to watch at some point in the future as i sometimes forget about them when...

Box log in

I have changed my password and can log in online but my box says password and or username are incorrect

Resolved! NOWTV CHAT NOT FOLLOWED THROUGH

I was given Nowtv as a birthday present yesterday my wife having been assured 'it only takes minutes' to connect. So we planned to watch a film as a birthday treat. Startede account and then tried to connect to the tv. Switched on but it would not gi...

Some Freeview viewable on the Black Box :-)

You need:1) the playto app loaded on your box. If it is not already there, you should be able to find it under photosand videos section.2)the universal playto app on your android device (it costs £3.82 for the app, but you can use the free version fo...

4268 by • Legend 5
  • 5088 Views
  • 5 replies
  • 6 thanks

Resolved! change password

Hi i changes my password as i could not log in it ask for my bank details and to bye pass will i bee charge twice

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

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